Employer Branding
It's not a new concept; many were aware of its existence but under different names. We haven't just invented it, but somehow, until now, it hasn't received the attention it deserves. Please welcome the new trending concept in human resource management: Employer Branding.
What relationship do Employee Experience and Customer Experience have? In this post, we'll explore how a great customer experience hinges on the efforts of our employees. It's no coincidence that the most successful companies in the market are often the ones everyone wants to work for.